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LynuxWorks Support Request or End-User Update

To submit a LynuxWorks™ support request, please supply all the information requested below, unless otherwise noted.

To update your end-user information on file with LynuxWorks without submitting a new support request, simply leave the "technical information" section blank.

Please submit a new support request if reporting a new problem—even if it is related to a previous support request. Separate support requests ensure that all issues are effectively tracked and worked.

End-user name

First Name:
Last Name:
E-mail Address:
Your Status:
Name of an end user that you are replacing (if applicable):
Would you like to receive LynuxWorks news and events notices?	yes no

End-user contact information

Existing end users, please skip this section unless we need to update your contact information.

Your sales order, purchase order, or invoice number (choose one):
The above number is a:
Company Name:
Job Title:
Street or P.O. Address:
City:
Country:
State/Province:
Zip Code:
Phone:
Fax:

Technical information

Leave this section blank if you want to update your end-user information without submitting a new support request.

Your LynxOS or BlueCat version number (e.g. LynxOS 5.0, 4.2, or BC 5.4)
Your target platform (e.g. PowerPC® or x86)
Your board support package
Current patch revision level
Development host OS version
Priority level
The Problem Describe the problem you are experiencing
Test Cases Test cases are required for all break/fix issues. Enter test case information here or upload an attachment below Test-case attachment:
Special Requirements Are there any particular requirements we should be aware of? (e.g. product subject to export restrictions, residency of support engineer, etc.):