RTOS, full virtualization for real-time systems, DO-178B and hypervisor for the most demanding embedded operating system applications...

LynxOS RTOS 7-x-24 Support UpgradeMore than one million deployed targets supported

Get the precise level of LynxOS® RTOS support that your projects require.

The LynxOS 7-x-24 support upgrade

The LynxOS 7-x-24 Support Upgrade services LynxOS running on deployed products. It is not intended for development projects. The 7-x-24 Support Upgrade is designed for customers who require the highest level of LynuxWorks™ support on an around-the-clock basis for their products in the field. This is an upgrade to LynxOS Priority Support and is purchased along with it for a 12-month period.

The LynxOS 7-x-24 Support Upgrade includes:

  • a Technical Account Manager is assigned for account familiarity and coordination of all technical support issues
  • support for questions pertaining to installation and configuration, command syntax, and functionality of system calls, device facilities and utilities, at the level of the reference manual
  • assistance with problems related to the interaction of system calls and device driver facilities
  • access to Response Center via a priority 800 toll-free number—24 hours a day, 7 days a week
  • initial call-back within four hours—24 hours a day, 7 days a week
  • software problem reporting via call-tracking numbers
  • software problem escalation for critical issues
  • interim fixes (where appropriate) for critical issues relating to LynxOS or BlueCat® Linux® only
  • software subscription service for revision updates and upgrades
  • access to the LynuxWorks FTP site

Porting-Kit and Source-Code Support

LynuxWorks offers Porting-Kit Support for customers who are modifying board support packages (BSPs) in order to port LynxOS to a custom computer board embedded in their product.

Source-Code Support is available for customers who are working directly with the source of LynuxWorks' licensed software products.

Contact LynuxWorks Support for more details.

"You have always responded quickly and with precision to our needs, and problem escalation for critical issues has been excellent. Thank you very much!"
- Wolfgang Denk, Siemens
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LynxOS Embedded RTOS RTOS: LynxOS-178 for software certification

 

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