LynxOS RTOS Long-Term SupportMore than one million deployed targets supported

Get the precise level of LynxOS® RTOS support that your projects require.

LynxOS Long-Term Support

LynxOS Long-Term Support—for development seats only—provides software support for older versions of LynxOS. As part of Long-Term Support, LynuxWorks™ maintains dedicated hardware running the relevant, earlier version of LynxOS.

LynxOS Long-Term Support is purchased for a 12-month period in blocks of 100 or 200 hours. Extra hours can easily be added on as needed. LynxOS Long-Term Support includes:

a Technical Account Manager is assigned for account familiarity and coordination of all technical support issues
support for questions pertaining to installation and configuration, command syntax, and functionality of system calls, device facilities and utilities, at the level of the reference manual
assistance with problems related to the interaction of system calls and device driver facilities
access to Response Center via a priority 800 toll-free number
initial call-back within four hours during normal business hours
software problem reporting via call-tracking numbers
software problem escalation for critical issues
defect fixes on older releases of LynxOS
interim fixes (where appropriate) for critical issues relating to OS only
software subscription service for revision updates
access to the LynuxWorks FTP site

Porting-Kit and Source-Code Support

LynuxWorks offers Porting-Kit Support for customers who are modifying board support packages (BSPs) in order to port LynxOS to a custom computer board embedded in their product.

Source-Code Support is available for customers who are working directly with the source of LynuxWorks' licensed software products.

Contact LynuxWorks Support for more details.

"You have always responded quickly and with precision to our needs, and problem escalation for critical issues has been excellent. Thank you very much!"

- Wolfgang Denk, Siemens