Fast answers based on our proven success in implementing the Linux®/UNIX® paradigm.
BlueCat® Priority Support is ideal if you require short response times, unlimited access, corrections to known or observed defects and assistance at the implementation level. BlueCat Priority Support is not limited to number of calls. (BSP porting or consulting is not included).
BlueCat Priority Support provides all the features of Maintenance Support and more:
Block-of-Time Support may also be purchased. Priority Support features are provided and the purchased support hours may be used any time during a one-year period. Contact LynuxWorks Support to order or for more information.
If you are a developer implementing your own BSP port and need in-depth technical expertise, LynuxWorks suggests its Developer Support program.
A Technical Account Manager is assigned to your project and you receive all BlueCat Priority Support benefits. Contact LynuxWorks Support for more details.
"The key thing for us was on-site support during the design and debugging phase. We relied on LynuxWorks
for its product, open development environment and professional services."
- Rick Morris, Vice president of Engineering, Jetstream.
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